Terms & Conditions

Welcome to Lillypilly Living. By accessing our website at lillypillyliving.com and placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. About Us

Lillypilly Living operates from Unit 1014C, 5 Pope Street, Ryde NSW 2112, Australia. You can reach us at [email protected] or +61 8 7543 7430.

2. Products and Pricing

All prices are listed in Australian Dollars (AUD) and include GST where applicable. We make every effort to ensure product descriptions and prices are accurate, but errors may occasionally occur. We reserve the right to correct any errors and update information without prior notice.

3. Orders

By placing an order, you are making an offer to purchase. We reserve the right to accept or decline your order. An order confirmation email does not constitute acceptance until the item has been dispatched. We may cancel orders if products are unavailable or if there are pricing errors.

4. Payment

We accept payment via major credit and debit cards (Visa, Mastercard, American Express) through our secure payment processor, Stripe. All transactions are processed in AUD over encrypted connections.

5. Shipping

Please refer to our Shipping Policy for details on delivery timeframes and shipping rates.

6. Returns and Refunds

Please refer to our Refund Policy for details on returns and refunds.

7. Intellectual Property

All content on this website, including images, text, designs, and logos, is the property of Lillypilly Living and is protected by Australian intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Lillypilly Living will not be liable for any indirect, incidental, or consequential loss arising from the use of our website or the purchase of our products. Nothing in these terms excludes or limits your rights under the Australian Consumer Law.

9. Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

10. Changes to These Terms

We may update these Terms and Conditions from time to time. The latest version will always be available on this page.

For questions, contact Lillypilly Living at [email protected].